These terms cover the advisory services offered on rudi.red. By booking a slot or placing an order you accept them.
1. The provider
The services are provided by Reindeer Entertainment OÜ (Estonia). The company’s registration details and registered address are in the site footer. Contact: rudolf@rudi.red, +36 30 366 3037.
Services offered under the “Rudi Stop Red” brand are in every case contracted with the company named above.
2. Who this is for
These services are for business customers only: companies, sole traders and other organisations taking the service for the purposes of their trade, profession or business.
We do not provide services to consumers. By ordering, you confirm that you are not acting as a consumer. The consumer right of withdrawal and the rules on consumer dispute resolution therefore do not apply to this contract.
3. What you can order
The current services, what they include and what they cost are listed in the Packages section of the site. Today that is four items:
- A 30-minute call. Free, with no obligation on either side. It produces no written material.
- AI audit. A 90-minute discovery call, a process review, a written audit report with a prioritised list of recommendations, and a 30-minute follow-up call.
- AI workshop. A full day on site with your team, with a written summary and a recommended tool list.
- Business representation. Hourly advisory work: taking part in negotiations, assessing quotes, reviewing scope, running technology audits.
The description on the site is the baseline for what the service includes. If you need a different scope, we agree that in writing beforehand.
4. How the contract is formed
The contract is formed when we confirm your booking or order. For the free 30-minute call, a confirmed calendar booking on its own creates no payment obligation.
You order the AI audit by booking the 90-minute discovery call and paying the fee. For the workshop and for representation we agree the date and the budget in advance.
5. Fees and payment
Prices shown on the site are indicative until we confirm your order. Promotional prices apply on the advertised terms and within the advertised period.
Stripe handles card payments. We never see or store card details. Bank transfer is possible by separate agreement.
Representation is charged hourly. We agree the budget up front and there is no minimum commitment. We bill for time actually spent, and give you an itemised breakdown.
How VAT is accounted for depends on the tax status and place of establishment of both parties; we issue the invoice accordingly.
6. Cancellation and rescheduling
You can cancel or reschedule an agreed appointment free of charge at least 48 hours before it starts. Cancel later than that and the fee for that session falls due, because we can no longer give the slot to someone else.
If we cancel or reschedule, we offer a new date. If that does not suit you, we refund any fee already paid for work not delivered.
For an on-site workshop cancelled within 48 hours, we may also charge documented travel and booking costs already incurred.
7. Working together
The quality of the advice depends on how accurate a picture we get of how you operate. You undertake to provide the necessary information and contacts in good time, and to put the practical arrangements in place for an on-site workshop.
If delivery slips because the necessary information is missing, that does not count as delay on our side.
8. Confidentiality
We treat what we learn about your company in confidence and do not pass it to third parties. This obligation survives the end of the engagement.
If we would like to mention our work together among our references, we ask for your consent first. The examples on the site stay anonymous in any case.
9. Intellectual property
You are free to use the audit report, the workshop summary and the related material anywhere within your company, to share them internally and to build them into your own processes.
You may not, however, use them as a standalone product or training material sold to third parties, or make them publicly available, without our consent.
The methodology and templates we use in the work remain ours.
10. Liability
We provide advisory services: we look at how you operate and tell you what we make of it. The decision is yours, and implementation, along with its business consequences, remains your responsibility. We do not guarantee any specific saving, revenue or business outcome.
We do not provide legal, tax or accounting advice. We are not party to your contracts with the developers or vendors you work with on your project, and we are not liable for their performance.
Our total liability in connection with the service is limited to the fee actually paid for the engagement in question. That limit does not apply to damage caused intentionally or by gross negligence, or to breaches affecting life, bodily integrity or health. We are not liable for lost profit or consequential loss.
11. Force majeure
We are not liable for delay or non-performance caused by circumstances beyond our reasonable control: natural disaster, action by authorities, network or power outage, provider downtime, cyberattack, serious illness. In such cases we tell you as soon as we can and offer a new date.
12. Personal data
How we handle personal data is set out in the Privacy notice.
13. Governing law and disputes
Which country’s law applies depends on where your company is established, as at the day we confirm your order:
- If you are established in Hungary: the contract is governed by Hungarian law and the Hungarian courts have jurisdiction over disputes.
- In every other case, whether in another EU member state or outside the Union: the contract is governed by Estonian law and the Estonian courts have jurisdiction over disputes.
In both cases the law named means that country’s own contract rules, not the possibility that its private international law points on to a third country.
We will always try to settle a dispute by discussion first, and go to court only if that does not work.
14. Other
If any part of these terms turns out to be invalid, the rest is unaffected.
We may amend these terms; an amendment takes effect on the day it is published and does not affect orders already confirmed. The version in force is always the one on this page, with the update date shown above.